Our first little wonder arrives January 2027 · Launching January 1, 2027

Customer care

Cancellation policy.

Cancel, pause, or skip from your secure Shopify account.

Launch edition / January 2027
Illustrative crystal jewelry still life in soft seasonal light

Cancel at any time

You may cancel through the subscription-management link in your Stone Parade account. Cancellation stops future renewals and does not add a cancellation fee.

Timing

Submit a cancellation before your next renewal is processed. If a renewal has already been charged, the current box may already be committed to packing and shipment and the cancellation will apply to the following renewal.

Skip or pause

When available in the account portal, you may skip an upcoming edition or pause your subscription instead of canceling. The effective date is shown before you confirm the change.

Need help?

If account access is unavailable, contact customer support with the email used at checkout. Do not send payment-card details by email.