Our first little wonder arrives January 2027 · Launching January 1, 2027

Customer support

We are here to help.

Questions about an order, delivery, or your monthly subscription.

Replies typically within two business days
Illustrative crystal jewelry still life in soft seasonal light
01

Say hello

General questions, thoughtful ideas, or a little note for Stone Parade.

hello@stoneparadebox.com
02

Order support

Include your order number and the email used at checkout. Never email payment-card details.

support@stoneparadebox.com
03

Account and subscription

Use the account portal first for cancellations, skips, pauses, addresses, payment methods, and order history.

Open account
04

Damaged delivery

Contact us within seven days and attach clear photos of the item, shipping box, and label.

support@stoneparadebox.com